Teams / Slack / Zoom / Webex problem
Skill: collab-app-repair · Risk: medium · Steps: 11
Diagnoses and repairs Microsoft Teams, Slack, Zoom, and Cisco Webex problems including media issues (mic, camera, speaker), stuck cache, stale meeting metadata, and search-index failures. Preserves the user’s signed-in state — clears app cache and resets A/V device selection without forcing the user to sign back in.
What it does, step by step
Step 1. Checks which collaboration apps are installed and whether the user is currently signed in.
read-only · check_collab_app_status
Step 1b. Asks the user to sign in first, since that alone may resolve the reported problem.
asks the user · wait_for_user_ack
Step 2. Lists available microphones and speakers so the user can confirm expected devices are detected.
read-only · list_audio_devices
Step 2b. Lists available cameras so the user can confirm expected devices are detected.
read-only · list_video_devices
Step 3. Checks whether the app has permission to use the microphone, camera, or screen recording.
read-only · check_app_permissions
Step 3b. Asks the user to grant the missing permission and reports whether that fixed the issue.
asks the user · wait_for_user_ack
Step 4. Resets the app’s microphone, camera, and speaker selection to clear stuck device settings.
makes a change, asks permission, preview first · reset_av_device_selection
Step 5. Clears the app’s cache to fix stale search, messages, or meeting data without signing out.
deletes data, asks permission, preview first · clear_collab_app_cache
Step 6. Restarts the app so the device and cache changes take effect.
makes a change, asks permission · restart_process
Step 7. Asks the user to retest the app and reports whether the problem is resolved.
asks the user · wait_for_user_ack
Step 8. Summarizes all diagnostics and fixes applied, and recommends next steps if the problem remains. no tools
Tools it may use
check_collab_app_status, list_audio_devices, list_video_devices, clear_collab_app_cache, reset_av_device_selection, restart_process, check_app_permissions, wait_for_user_ack