OneDrive / iCloud / Dropbox / Time Machine sync or backup problem
Skill: cloud-sync-backup-repair · Risk: medium · Steps: 10
Diagnoses and repairs cloud sync (OneDrive, iCloud Drive, Google Drive, Dropbox) and Time Machine backup problems including stuck queues, stale sync state, missed backups, sync conflicts on slow networks, and credential / token expiry. Read-only probes by default; the only mutating tool is pause_resume_cloud_sync and it is reversible.
What it does, step by step
Step 1. Checks each cloud sync app and Time Machine to find the last backup or sync time and whether it looks stuck.
read-only · check_cloud_sync_status
Step 2. Figures out which sync service or Time Machine the user is asking about.
read-only · check_cloud_sync_status
Step 3. Checks whether the device can reach the cloud service before troubleshooting further.
read-only · check_connectivity
Step 4. Decides what’s wrong with syncing based on its current status and picks the next action.
read-only · check_cloud_sync_status
Step 5. Pauses the chosen sync app to help clear a stuck sync state.
makes a change, asks permission, preview first · pause_resume_cloud_sync
Step 5b. Asks the user to confirm when to resume syncing after the pause.
asks the user · wait_for_user_ack
Step 6. Resumes syncing for the chosen app once the user confirms.
makes a change, asks permission, preview first · pause_resume_cloud_sync
Step 7. Checks Time Machine backup status on Mac and explains what’s wrong if it’s overdue or failed.
asks the user · check_timemachine_status, wait_for_user_ack
Step 8. Rechecks sync status after resuming to confirm the fix worked.
read-only · check_cloud_sync_status
Step 9. Summarizes findings, actions taken, and next steps, flagging issues that need IT attention. no tools
Tools it may use
check_cloud_sync_status, pause_resume_cloud_sync, check_timemachine_status, check_connectivity, wait_for_user_ack